Privacy Policy
At CreditLo, we value the trust you place in us. Protecting your personal information and ensuring transparency in how we handle it is our top priority. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website, applications, or services.
By continuing to access or use our platform, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
We may collect information directly from you or automatically when you interact with our platform. This includes:
- Personal Details – Name, email address, phone number, identification documents (e.g., Aadhaar, PAN), financial records, and credit history.
- Device Data – IP address, browser type, operating system, and device identifiers.
- Usage Data – Interactions with our website/app, log files, cookies, and analytics.
2. How We Use Your Information
- To provide and manage financial services like credit, loans, or digital payments.
- To personalize your experience and recommend relevant solutions.
- To send you important updates, confirmations, and support responses.
- To comply with legal obligations and prevent fraud or misuse.
- To improve our products through analytics and research.
3. Sharing Your Information
We do not sell your personal information. However, we may share it in the following cases:
- With Service Partners – Trusted third-party providers who help us deliver our services (e.g., payment processors, verification agencies).
- Legal Requirements – When required by law, regulation, or legal process.
- Business Transactions – In case of mergers, acquisitions, or restructuring.
- With Your Consent – If you explicitly allow us to share your details for promotions or marketing.
- Aggregated Data – For research and reporting, without identifying individual users.
4. Cookies & Tracking
Our website may use cookies and similar technologies to enhance your browsing experience. You can manage or disable cookies in your browser settings, but some features may not function as intended.
5. Data Security
We adopt industry-standard safeguards to protect your personal data from unauthorized access, loss, or misuse. While we take all reasonable precautions, no system can guarantee complete security.
6. Your Rights
You may request to access, update, or delete your personal information at any time. You may also opt out of marketing communications by following the instructions provided in our emails or contacting us directly.
7. Changes to This Policy
We may revise this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a new effective date.
8. Contact Us
If you have questions, feedback, or requests regarding this Privacy Policy, please reach out to us at:
Thank you for choosing CreditLo. Your privacy matters to us, and we are committed to keeping your data safe.